A key success in informal settlements have been the development of a monitoring and evaluation GIS and statistical system that links the operation and maintenance of the existing community taps and toilets in informal settlements to the relevant municipal parties responsible for the ongoing maintenance.
The Monitoring and Evaluation (M&E) systems linked to the operation and maintenance of existing taps and toilets in VPUU areas aims to:
There have been a few challenges that include:
However, continued support, on-going training and mentoring, on-going quality insurance and a strong supervision are key elements in sustaining such an M&E system. The success of the system relies on work-streams’ integration and team work.